avatar of Patra - Jira assistant for Slack

Patra - Jira assistant for Slack

UpdatedAt 2025-05-15
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Patra allows users to manage Jira tickets using natural language commands in Slack. It eliminates the need to switch contexts by enabling ticket creation, updates, and tracking directly within Slack. Users can assign tickets with simple @mentions and get real-time updates. Patra provides smart analytics and insights on team performance. It supports contextual ticket creation from existing Slack threads. The tool offers a 30-day free trial with no credit card required. Pricing is based on credits, with each interaction costing one credit.
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Product Introduction

Patra is a natural language assistant for Jira that operates within Slack. It enables users to create, update, and track Jira tickets using simple, conversational commands, eliminating the need to switch between applications.

Patra homepage

Functional Principle

Patra integrates with Slack and Jira to process natural language commands. Here's how it works:

Pricing Plan

PlanDetails
30-Day Free Trial1000 credits included
Standard$10 for 200 credits
Additional CreditsBuy as needed

Usage Instructions

  1. Create Tickets: Mention Patra and describe the task in natural language.
    • Example: @Patra create a ticket in AP board for "New Hero Page" and assign it to me, move it to Todo, add label urgent
  2. Assign Tickets: Use @mentions to assign tickets to team members.
    • Example: @Patra assign this ticket to @Anurag
  3. Track Progress: Ask Patra for updates on ticket status.
    • Example: @Patra how many tickets did I create last month?

Advantages and Disadvantages

Advantages

  • Seamless Integration: Works entirely within Slack.
  • Natural Language: No need to learn complex commands.
  • Real-Time Updates: Get ticket status without leaving Slack.
  • Smart Analytics: Insights on team performance.

Disadvantages

  • Credit-Based Pricing: Each interaction costs a credit.
  • Limited Free Trial: Only 1000 credits for 30 days.

Case Studies

  • Ticket Creation: A user created a ticket for improving the hero section's mobile responsiveness directly from a Slack thread.
  • Analytics Query: A user queried the number of deployment-related tickets created last month and received detailed insights.

Support and Services

  • Priority Support: Available for paid plans.
  • Documentation: Limited (no dedicated docs page found).

FAQs

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