Impel - Transform customer journeys with AI-powered solutions

Impel’s AI platform operates with a unique Automotive Optimization Layer, specifically designed to cater to the automotive retail sector. This optimization layer incorporates proprietary guardrails and controls, ensuring that the AI responds accurately while adhering to brand compliance. The platform seamlessly integrates with existing systems, such as CRMs and DMS platforms, maximizing staff productivity and maintaining response accuracy. By utilizing advanced generative AI technology, Impel delivers a powerful conversational experience that enhances customer interactions at every level. This tailored approach helps dealerships avoid common pitfalls associated with generalized LLMs, enabling them to focus on delivering exceptional service and driving business outcomes.

Key Features of Impel AI

• Generative Conversational AI: Enhances interactions by providing personalized support and information at any time.
• Deep Integrations: Works seamlessly with major CRM and DMS providers to improve operational efficiency.
• Automotive Optimization Layer: Customizable controls that ensure brand compliance and effective response management.
• Enterprise-grade Security: Complies with GDPR, TCPA, and CCPA regulations to protect customer data.
• Interactive Content: Engages customers through immersive experiences that educate and drive interest in vehicles.
• Computer Vision AI: Enhances vehicle imagery to create stunning visual presentations that attract buyers.

Using Impel is straightforward and designed for ease of integration within your dealership's existing processes. To get started, follow these simple steps:

1. Schedule a Demo: Visit our website to book a demo and see Impel in action.
2. Integrate with Systems: Work with our team to seamlessly integrate Impel with your existing CRM and DMS platforms.
3. Customize Settings: Tailor the Automotive Optimization Layer to match your dealership's specific needs and compliance standards.
4. Train Your Staff: Provide training for your team on how to leverage Impel's features effectively.
5. Launch and Monitor: Once everything is set up, launch the platform and monitor its performance to maximize impact.
6. Optimize Continuously: Use insights and analytics provided by Impel to continuously improve customer interactions and operational efficiency.

Impel is revolutionizing the automotive retail landscape with its AI-powered Customer Lifecycle Management platform. By providing tailored solutions that enhance every aspect of customer interaction, Impel enables dealerships to not only meet but exceed customer expectations. With proven results in increasing showroom appointments and sales, as well as enhancing service experiences, Impel is the partner you need to drive your business forward. Explore how our advanced technology can transform your dealership's operations and help you build lasting relationships with your customers.